JOTUNHEIMENGOLF, home

Terms and conditions

This is an English translation. If the Norwegian and English versions differ, the Norwegian version applies.

Last updated 4 November 2026.

1. Who you are dealing with

Jotunheimen Golf has two locations, each run by its own company. Your agreement is with the company that runs the location where you book or buy:

  • Vågå: Jotunheimen Golf AS, org. no. 937 037 929, Øvre Nordheradsvegen 265, 2680 Vågå, Norway. Email: vaga@jotunheimengolf.no
  • Beitostølen: Lillero AS, org. no. 938 261 008, Øvre Nordheradsvegen 265, 2680 Vågå, Norway. Email: beito@jotunheimengolf.no

These terms apply to all bookings, purchases and use of the venues. By booking or using the venue, you accept the terms. “You” means the person who books, who is also responsible for the people they bring.

2. Booking and payment

  • Booking and payment take place in Albaplay. A booking is binding once confirmed, except for the cancellation right in section 3.
  • All prices are in Norwegian kroner including VAT.
  • You receive a door link by text message before your time starts. The link is personal and must not be shared.
  • Start and finish at the booked time. Use beyond the booked time must be paid for.

3. Cancellation

  • You can cancel free of charge in Albaplay up to 24 hours before the start time and get your money back.
  • If you cancel less than 24 hours before the start time, or do not show up, you do not get your money back.
  • There is no right of withdrawal for leisure activities booked for a specific time (Norwegian Cancellation Act, section 22 (m)).

4. Simulator faults

If the simulator does not work and we cannot fix the fault, you can choose a new time at no extra cost or a refund for the time you lost. Contact the location straight away by email or phone.

5. Gift cards and value cards

  • Gift cards and value cards are valid for 1 year from the date of purchase.
  • They are only valid at the location where they were bought, because Vågå and Beitostølen are run by different companies.
  • They are used as payment in Albaplay and cannot be exchanged for cash.

6. Use of the venue

You must treat the venue, equipment and furniture with care and leave the venue tidy. This means, among other things, that:

  • Rubbish goes in the bins provided
  • Tees, bottles, balls, clubs and other loose items are cleared away
  • Furniture that has been moved is put back
  • Equipment is used as intended

You must read and follow the rules for the golf simulator, which are on the “Rules” page and posted in the venue. Breaking the rules can lead to removal without a refund and a ban.

7. Cleaning and fees

If you or your group leave an unreasonable amount of rubbish, used or broken tees beyond normal use, or otherwise make extra cleaning necessary, we may charge a reasonable fee. The fee will reflect the actual extra work and costs.

8. Damage to equipment and the venue

You are financially responsible for damage to simulator equipment, furniture and the venue caused by careless or incorrect use. Such damage is invoiced at the cost of repair or replacement. Damage must be reported straight away.

9. Safety

You use the simulator at your own risk and must follow the safety rules, especially when hitting. Only one person hits at a time, and the others stand behind and outside the swing area.

10. Age limit

At least one person in the group must be over 18. Children and young people under 18 must always be accompanied by a responsible adult, unless otherwise agreed.

11. Camera surveillance

The venues are unstaffed and under camera surveillance around the clock. Recordings may be used to document damage, vandalism and breaches of these terms. See the privacy policy for details.

12. Limitation of liability

We are not liable for personal injury caused by incorrect use of the equipment, or for loss of or damage to personal belongings, unless the damage is caused by circumstances we are responsible for.

13. Complaints

If you are not satisfied, contact the location concerned and we will find a solution. If we cannot agree, you can complain to the Norwegian Consumer Council, Forbrukerrådet (forbrukerradet.no). The agreement is governed by Norwegian law.

14. Changes

We may update these terms. The current version is always on the website. Bookings and purchases follow the terms that applied when you booked or bought.